Secure your customer identity service

Protect your business—and your customers—from modern customer identity threats.

A majority (83%) of consumers say security is the most important factor of online experience. Companies that can quickly and accurately identify consumers can also help keep them safe from fraud and identity theft. (Source)
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Next Reason's Security Solutions for Service Administrators

In the ever-evolving threat landscape, securing your Customer Identity and Access Management (CIAM) service is no longer optional, it's essential. A data breach can have catastrophic consequences, jeopardizing customer trust, inflicting reputational damage, and resulting in hefty fines.

At Next Reason, we understand the immense responsibility entrusted to service administrators. We've developed a comprehensive suite of solutions designed to bolster your CIAM service and safeguard your customer data.


Your Roadmap to CIAM Service Security

Next Reason’s CIAM Maturity Scorecard is a comprehensive analysis of your organization’s customer identity service we developed based on years of experience working with some of the biggest CIAM deployments in the world. It begins with listening closely to where you are and where you want to go, and ends with an actionable roadmap combining our prescriptive best practices with your requirements.
Next Identity Hosted Journey Screen
Our assessment covers the following security topics:
Uncover and prioritize security vulnerabilities: Gain insightful reports pinpointing weak areas in your current CIAM security posture, allowing for immediate remediation efforts.
Benchmark industry standards: Compare your security practices with established industry best practices, identifying areas for improvement and strategic advancement.
Develop a data-driven roadmap: Leverage the scorecard's insights to chart a clear path for continuous security improvement, prioritizing investments and actions for optimal impact.
Track progress over time: Monitor your CIAM security posture as you implement improvements, measuring the effectiveness of your security initiatives and ensuring sustained progress.
The CIAM Maturity Scorecard empowers you to take control of your CIAM security posture, identifying vulnerabilities, setting a clear path for improvement, and measuring your progress over time.

Security-First Integration Workflows

In today's digital landscape, protecting customer data is paramount. Our CIAM Managed App Onboarding service plays a vital role in bolstering the security of your CIAM environment by streamlining and standardizing app integration. This not only saves time and resources, but also reduces the risk associated with manual configurations and inconsistent access controls.
Enhanced security posture: Eliminate vulnerabilities associated with manual integrations and inconsistent configurations. Pre-built, security-tested connectors ensure robust and reliable connections to every app.
Standardized access control: Enforce consistent access policies across all applications, minimizing the risk of unauthorized access and ensuring compliance with industry regulations.
Reduced attack surface: Streamlined onboarding processes minimize potential entry points for malicious actors, reducing the overall attack surface of your CIAM system.
Improved audit trails: Gain a clear and consistent view of user activity and access across all integrated applications, allowing for easier identification of suspicious behavior.
Reduced human error: Automate repetitive tasks and eliminate the possibility of human error during app configurations, further strengthening your security posture.
By leveraging our CIAM Managed App Onboarding, you can significantly enhance the security of your customer identity service, fostering trust and building stronger relationships with your customers. Contact us today to learn more about how this service can help you achieve your security goals.
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24/7 Security Monitoring & Response

Next Reason's CIAM Managed Operations service takes the weight off your shoulders, providing 24/7 integrated support that combines our prescriptive best practices with ITIL service management principles and your unique requirements for seamless and secure customer identity operations.
Next Identity Hosted Journey Screen
Our CIAM operations team provides:
24/7 security monitoring and threat detection: Our team stays vigilant around the clock, identifying and mitigating potential threats before they can compromise your CIAM system.
Incident response expertise: In the event of a security breach, our team is prepared to react swiftly and efficiently, minimizing damage and restoring normalcy as quickly as possible.
Timely security patching and configuration management: We ensure your CIAM system remains up-to-date with the latest security patches and configurations, minimizing the attack surface and reducing vulnerabilities.
Compliance management support: Our team stays abreast of evolving security regulations and compliance requirements, assisting you in maintaining compliance and avoiding potential penalties.
Our CIAM Managed Operations service provides comprehensive security management, giving you peace of mind and allowing you to focus on other critical IT priorities.

Future-Proof Your CIAM Security with Continuous Improvement

Next Reason's CIAM Managed Center of Excellence (COE) acts as your integrated guide and expert team, empowering you to take control of your digital transformation journey.
Our security-focused services include:
Strategic CIAM security planning: Collaborate with our experts to develop and implement a robust security strategy tailored to your organization's unique needs and risk profile.
Ongoing security assessments and optimization recommendations: Our team will continuously evaluate your CIAM security posture, identifying areas for improvement and recommending optimizations to strengthen your overall security posture.
Access to industry best practices and thought leadership: Stay ahead of the curve by leveraging our team's deep understanding of the latest security trends and best practices.
Proactive guidance on emerging threats and vulnerabilities: Gain insights into new and evolving threats, allowing you to take preventive measures and ensure your CIAM system remains protected.
The CIAM Managed Center of Excellence offers a partnership approach, providing strategic guidance, ongoing optimization, and expert insights to keep CIAM security at the forefront.
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Partner with Next Reason to:

Implement a multi-layered security approach that defends your CIAM infrastructure from a diverse range of threats, both known and emerging.
Proactively mitigate the risk of data breaches and unauthorized access, safeguarding your customer data and minimizing reputational risks.
Maintain compliance with industry regulations and data privacy laws, ensuring you operate within the legal framework and avoid potential penalties.
Cultivate a secure foundation for trust-building customer experiences. By prioritizing security, you foster a safe and positive environment for your customers to interact with your brand.

Don't allow security concerns to impede your digital transformation journey. Contact Next Reason today and let us partner with you to secure your CIAM service, protect your customer data, and build lasting trust with your customers.

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