ABOUT US—

A Dedicated and Passionate Team of Customer Identity Experts

We understand the significance of every piece of information that shapes your customer's digital footprint.

Our global team comes together every day to give your consumers reasons to trust you. We believe that trust is earned through security, transparency and delivering exceptional experiences. With a diverse team of experts, we are committed to building the trust that drives lasting connections in an ever-evolving digital landscape.

Team members Illustration

Partnering with us means working along side a global team with a proven track record and core values that result in an unrelenting dedication to customer success, security and compliance.

Our experience working with the world's biggest brands has allowed us to hone in our process, stability, and customer satisfaction.

+200

Onboarded Brands

+20M

Managed Records

99.99%

Service Uptime

100%

Fraud Prevention

Soc 2 type 2 logoOpen ID Connect logoOAuth2.0 logoGDPR logo
Partner with us today!
HOW EVERYTHING STARTED —

Our Story

Over a decade ago, the core team of Next Reason began pioneering in the realm of consumer identity, a field then merely an afterthought in architectural plans. Collaborating with leaders in pharmaceuticals and retail, we crafted sophisticated and secure consumer authentication strategies. Our mission was diverse, from ensuring doctors' access to vital data across borders to enhancing customer rewards based on their purchases. Recognizing the repetitive challenges faced by various industries, we took the initiative to standardize solutions. This led to the creation of universally applicable standards and the development of streamlined service packages, setting the stage for industry-wide success.

This journey of innovation and commitment to solving complex identity management challenges has pushed Next Reason to its current standing as a global leader in data management. Today, driven by innovation, trust, and a relentless pursuit of excellence, our platform Next Identity represents a groundbreaking differentiator. It enables businesses to scale operations in even the most complex environments. The Next Reason team, building on our rich history, remains deeply committed to securing data and tailoring your identity service in the most effective way for your business.

WHAT GUIDES OUR WORK —

Our Values

At the core of our mission lies a set of values that not only define who we are but also guide every step we take:

Meet the Leadership Team
Co-founder of Next Reason, Nate offers over a decade of Customer Identity and Access Management expertise. Since 2017, as CEO, he's led with a clear vision, advancing technology and strategy. His hands-on experience with global brands has been crucial in shaping consumer identity platforms and propelling Next Reason's innovation.
Nate Szytel
Chief Executive Officer
With 15 years in the digital transformation realm, Matt's role as COO at Next Reason is pivotal. His extensive experience with global brands and consumer identity platforms guides our service operations teams. Matt's leadership is instrumental in steering the company's operational excellence and strategic direction.
Matt Koltermann
Chief Operating Officer
As the Director of Global Operations in the Philippines, Kay Romanillos is a leader and mentor with 19 years in the BPO sector. Her role at Next Reason is dynamic, focusing on team management, customer engagement, performance analysis, and building team unity through well-planned activities.
Kay Romanillos
Dir. Global Operations
With over 12 years of diverse project management experience, Carol excels in navigating complex environments and teams worldwide. Her data-driven approach identifies efficiency opportunities, while her leadership and strategic planning consistently deliver positive impacts for Next Reason.
Carol Justo
Dir. Product and Engineering
Tom is a customer-centric driven business leader who has repeatedly created transformative outcomes with decades of experience building and growing customer-first businesses. As Next Reason's CCO, Tom believes empathy and connection are keys to understanding and contributing to the mission and vision of our customers.
Tom Meese
Chief Customer Officer
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