SOC 2 Type 2
Audited operational controls across security, availability, processing integrity, confidentiality, and privacy. The baseline enterprise procurement requires.
About
Built for one thing: enterprise CIAM.
Next Reason is a specialist Customer Identity consultancy. We do one thing: help enterprises move off legacy identity platforms onto modern ones, and operate the result. Vendor-neutral. Staffed by senior architects only. No software for sale.
What we are
Next Reason is a global Customer Identity consultancy. We sell expertise, time, and accountability from discovery to operations, on Auth0/Okta, Ping Identity, LoginRadius, and Thales OneWelcome. We do not resell platforms.
We work with mid-market to global enterprises with millions of consumer identities, multi-market regulatory complexity, and downstream system sprawl. Industries where we have credibility: pharma, energy, CPG, automotive, retail and finance.
Credentials & standards
The standards a CIAM buyer's procurement team checks before signing.
ITIL 4 Foundation
Our Managed Services teams operate to ITIL 4. Process discipline at Day-2 is what keeps a CIAM platform from going stale after go-live.
Passkey Pledge
Member of the FIDO Alliance Passkey Pledge. We deploy passkeys in production at enterprise scale.
OAuth
OAuth 2.x specialist implementation across every major CIAM platform we work on.
OpenID Connect
OIDC standardization across heterogeneous identity stacks. The work we own on every multi-brand consolidation.
GDPR
GDPR-ready consent and data architecture, audited under SOC 2.
Our story
Next Reason was founded in 2017 by Nate Szytel after a decade working inside enterprise CIAM at scale. The problem he kept seeing: enterprises rebuilding the same identity work, every time, without specialist depth, and discovering the gaps in production rather than in staging.
We exist to put that depth where it belongs. The architects who design the plan stay on the engagement through cutover and operations. The team that built the migration is the team running it.
Why us
Three things separate us from the alternatives a CIAM buyer typically considers.
Pattern recognition
We have done this migration dozens of times. We know which decisions surface as expensive edge cases in production. We know where consent design becomes technical debt. The client's team has done it once. We've done it dozens of times.
Neutrality
We do not sell a platform. We have no incentive to push you toward features that benefit a vendor at your expense. Our incentive is the cutover holding.
Continuity
The architects who designed the plan stay through execution. No advisory-to-delivery handoff where the reasoning has to be re-explained from scratch.
Leadership
Hands-on. The team that designs the work is on the calls and in the codebase.
Founded Next Reason in 2017 after a decade running enterprise CIAM programs at scale. Hands-on technical depth across every major platform. The architect on the highest-stakes engagements and the voice in the partner relationships with Akamai, Auth0/Okta, Ping, LoginRadius, and Thales.
15 years leading digital programs across global enterprises. Owns delivery operations and the discipline that keeps every engagement on schedule. Decides on the firm's services strategy and goes to market.
19 years building and running global operations teams. Runs the Philippines delivery hub and the around-the-globe Managed Services coverage that holds Next Reason's SLAs.
11+ years in project and product management across global teams. Runs marketing strategy and operational marketing, plus pre-sales support on active opportunities. Owns the firm's positioning and the assets that go out the door.
How we are set up
Headquartered in Portland, Oregon, with offices in Brazil and the Philippines. 45+ specialists across customer identity strategy, architecture, security, compliance, integration, engineering, and L1–L3 operations. Coverage across every global timezone.
US
Portland, OR
BR
Campinas, SP
PH
Pasig, Manila