Service Tiers
Navigating the CIAM landscape can be complex, and Next Reason's Managed Center of Excellence offers tailored solutions to match your needs and budget.
Foundation-level architecture design & review
Comprehensive architecture design & optimization
Standard technology selection & integration
Advanced technology selection & custom integrations
Basic security & compliance assessments
In-depth security & compliance assessments with penetration testing
Standardized project management methodologies
Agile & hybrid project management methodologies
Basic stakeholder communication & reporting
Advanced stakeholder communication & reporting with dedicated account manager
Standard risk management & issue resolution
Proactive risk management & advanced issue resolution
Dedicated project manager assigned to your project
Automated deployments for major releases
Continuous integration and continuous delivery (CI/CD) pipelines
Basic performance monitoring & optimization
Advanced performance monitoring & proactive optimization
Standard security patching & vulnerability management
Advanced security patching, vulnerability management, & threat intelligence
Dedicated DevOps engineer assigned to your environment
Functional testing of core features
Comprehensive functional testing including regression & user acceptance testing (UAT)
Basic security testing
Advanced security testing including penetration testing & security audits
Dedicated QA engineer assigned to your project
Basic data reporting & analytics
Advanced data analytics & custom reporting dashboards
Dedicated data analyst assigned to your project
Basic user training materials & webinars
Advanced user training & on-site training sessions